Purchase Cancellation and Refunds

TicketsBasketball.com is a resale marketplace, not a box office or venue. Prices may be above or below face value. Your seats are together unless otherwise noted. Tickets will be the ones your ordered or better. Refunds will be issued for cancelled events. We want to assure you that we will do everything possible to make your tickets transaction uneventful. If there is a problem, let’s talk and resolve the issue. Contact Us.

Here is a quick summary of the key points upon which basketball ticket sales are based.

  • Orders may be filled with equal or better tickets if the original tickets are no longer available.
  • If an event is cancelled, you will be refunded for the ticket price, minus shipping charges.
  • Basketball Tickets may be above or below face value.
  • Basketball Tickets may not ship immediately, but are guaranteed to be delivered in time for the event.
  • All sales are final; there are no refunds, exchanges, or cancellations.
  • If an event is postponed, your tickets will be viable for the date of the postponement. (No refunds are issued for postponed events.)
  • Your order is considered a request until it is officially accepted and confirmed by the ticket seller, after which our order guarantees take effect.
  • We are not responsible for lost or stolen tickets, FedEx delivery mistakes, ticket seller malfeasance, travel expenses, nor any situations caused by third parties and/or weather and/or acts of God.

Please enjoy your Basketball Event and leave the worrying to us!

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